2:2 The service works together with individuals to connect to family, friends and their chosen communities. Competency 1 Search and apply for the latest Care attendant jobs in Dubuque, IA. omply with workplace policies and procedures in all workplace communication to support accuracy and clarity, Identify communication style to enhance a Service User centred approach, Recognise and work in accordance with the philosophy of, Enabling Service User to maximise independence, Contribute to the setting of Service User goals as appropriate to organisational policies and procedures, Facilitate the achievement of Service User goals through application of goal setting and planning principles, Articulate Attendant Care Worker role responsibility and role to Service User and family, Encourage Service User to participate in making decisions about their support and service plan and work within that scope, Seek feedback from Service User related to support provided and ways to achieve optimum independence, Provide positive feedback in a supportive manner appropriate to the individual, Use strategies to facilitate conflict resolution, Use communication skills and processes to identify and address barriers to communication, Explore issues and background to the conflict, Use effective skills in listening, reframing, providing feedback and negotiation to support exploration and clarification of the issues. 2:6 The service uses strategies that promote community and cultural connection for Aboriginal and Torres Strait Islander people. Seek agreement on processes to be followed to resolve conflict within the scope of own abilities, skills and work role. The intent of this standard is to ensure that services are managed effectively and efficiently. Meaning of Duty of Care, confidentiality of information and ethical decision-making in relation to the work role, duties and responsibilities of the Service Provider; what constitutes a breach of these and potential ramifications of such a breach, Broad implications of relevant legislation, including privacy, access and equity, anti-discrimination, Principles underpinning client-centred health care, Role, function and objectives of the organisation, and relevance to specific work role, Organisation procedures relating to fire safety, emergency response, security, Purpose  of quality improvement practice, Broad understanding of relevant organisation procedures, policies, awards, standards and legislation and how to access them, Basic knowledge of employment terms and conditions in the workplace, Demonstrate functional literacy skills needed for written and oral information about workplace requirements, Demonstrate communication skills as required by specific work role, including: - interpreting and following verbal and/or written instructions, Providing appropriate information to both service user and service provider, reporting incidents in line with organisation requirements. Attendant care service fees effective from 1 July 2020 Attendant care - IRQS* ^ For inactive overnight support where more than one hour and up to four hours of active care are provided, the additional hours are to be billed at the attendant care - active overnight hourly rate (PH188). It reinforces the fundamental right of people with disability to have respect and dignity. Understands the signs and symptoms of psychological states or responses including: Assist Service User by encouraging Service User to maintain or develop independence in areas he/she is able to manage, Reinforce the purpose of goals in service plan and achievements, Emphasize and encourage building of support networks as appropriate, Recognise when concerns or issues should be reported to Supervisor, Report concerns in accordance with organisational policies and procedures and in a timely manner, Provide a safe and predictable environment for Service Users, Identify opportunities for enjoyable experiences within daily routines, Consider Service User’s individual needs, strengths and preferences when engaging in daily routines and activities, Contribute to an environment conducive to positive and adaptable responses, Use reinforcement and encouragement as appropriate to the individual, Observe and record the type, frequency and triggers of behaviour likely to put the Service User and/or others at risk of harm, Observe and record the environmental context of behaviour developing. ACIS: 2013 is an outcomes-based Standard. For example respect for the dignity and independence of persons, non-discrimination, full and effective participation and inclusion in society. In meeting this standard, services will actively support and encourage individuals to connect with family and friends and to feel included in their chosen communities. 5:5 The service monitors and addresses potential barriers to access. This standard is in place so that Attendant Care Providers can build their business systems against industry benchmarks. I use services and supports which build on my strengths and support me to reach my life goals. Torres Strait Islander flag. The Australian Community Industry Certification Scheme - Requirements for bodies certifying attendant care service providers (ACICS:2018) and the associated certification standard Australian Community Industry Standard (ACIS:2018), were developed by the Attendant Care Industry Association (ACIA, doing business as the Australian Community Industry Association) to support service providers delivering … Attendant Care Industry Association (ACIA) PO Box A2435 Sydney South NSW 1235 Tel (02) 9264 7197 Fax (02) 9261 0389 contact@acia.net.au ACIS: 2013 – The Attendant Care Industry Standard What's in it? It takes into account the clients’ needs and views and builds relationships with family members. I have the right to access services based on fair and equal and transparent criteria, and support for referral when a service is not available. The Attendant Care Worker will demonstrate sufficient knowledge of the effects of a spinal cord injury and relate these to changes in physical and psychosocial functioning. Individuals shape and direct service and support arrangements to suit their strengths, needs and goals with the support of families, friends, carers and advocates. The service has effective and accountable service management and leadership to maximise outcomes for individuals. Article What is home health care? 3:3 The service plans, delivers and regularly reviews services or supports against measurable life outcomes. The standard promotes individual rights and individual and service responsibility. They also emphasise taking a long-term view of how the service or support contributes to the personâs life. However, we support the concept of four quality levels covered by a Standard named appropriately (the Standard). Outcome - The money and property of service users are safeguarded during the provision of services. This encompasses the safety of the Attendant Care Worker, Service User and members of the community. I know how to access independent support and advice when providing feedback or making a complaint. participation and belonging in the community, greater authority over decisions about the way they live, genuine partnership between the service, themselves and/or their family and allies. The Attendant Care Worker has an understanding of Service User’s needs relating to the Service Users psychological, social and mental wellbeing. Attendant Care Industry Standard 2013 (ACIS 2013), the revised disability services standard that is currently required for all Lifetime Care providers. 4:6 The service effectively manages disputes. It encourages active dialogue between an individual, their family, friends, carers and/or advocates and a service regarding the nature of the service or supports provided while a focussing on the minimal restrictive options. Service provision should respect the capacities of the service user and promote self-reliance and independence. ACIS focuses on the key issues required to deliver high quality, individualised attendant care in the community. Outcome - Service users are not subject to abuse or neglect as a result of service delivery. The National Disability Standards draw on these and in particular the principles within the Convention on Rights of Persons with Disabilities, which was developed by the United Nations. It requires services to be person-centred and to ensure flexibility to respond to individual strengths and needs. The service has effective and accountable service management and leadership to maximise outcomes for individuals. Inform Supervisor of changes or concerns related to Service User status or provision of support, Recognise need to discuss any proposed modifications to Service User service plan, Understand roles and responsibility of Service Provider, Supervisor and Attendant Care Worker, and follow correct reporting procedure, Understand and maintain appropriate professional boundaries in relation to provision of Service Users support and organisational policies and procedures, Take responsibility for communicating own training needs, professional development requests to Supervisor, Can recognise the stages and features of grief and loss, Consider how grief and loss and other effects of injury affects Service Users and family members. Whilst ACIA remains the owner of the Standard. The family relationships, cultural and linguistic environment of the Service Users should be respected. In programs where the funder has determined âConsumer Directed Careâ as a requirement of service delivery, the outcomes and goals may vary greatly and protocols will be in place to meet the requirement including escalated risk. Competency 7 One of the conditions associated with this funding required ACIA to investigate the development of attendant care industry standards. 1 ways to abbreviate Attendant Care Industry Management System Standard. 1:5 The service has preventative measures in place to ensure that individuals are free from discrimination, exploitation, abuse, harm, neglect and violence. Adhering to the recommendations of this standard will ensure they are certification-ready. Outcome â Each service userâs exit, discharge or transfer from services is planned and coordinated where possible. The Attendant Care Industry Management System Standard (ACIMSS) is a new standard that has been developed by the Attendant Care Industry Association of NSW (ACiA) in cooperation with State Government agencies that fund attendant care services for the public, as well as various representatives of the attendant care industry. Service coverage I have the right to lead and direct decisions about my life and how the services I use support me. This standard has a focus on particular rights such as self-determination, choice, privacy and freedom from discrimination. Outcome - The needs of each service user are identified, with the involvement of the service user, and recorded in an individual service plan that reflects their individual needs and the requirements and parameters of the funding program. The standard highlights the roles for services and supports, families, friends, carers and advocates in reducing these risks. The welfare and interests of the service user should be considered paramount. Outcome â Each service user is treated in a fair and equitable manner when seeking access to services. Outcome - Service users are supported to make informed choices, to exercise control over their lives and to maximise their independence during the course of service delivery. This means joint effort based on mutual respect rather than the service making all the decisions. At essence good attendant care is supporting people to be independent in: The attendant care required will be unique to each individual and goal directed. 5:2 The service provides accessible information in a range of formats about the types and quality of services available. Outcome - All adverse, unplanned or untoward events are systematically recorded by the service provider. 2:3 Staff understand, respect and facilitate individual interests and preferences, in relation to work, learning, social activities and community connection over time. Observe and record Service User’s personal emotional wellbeing and health status in the context of current behaviour. A person centred approach puts clients and their families at the heart of all decisions. icare has collaborated with service providers to  develop  competency standards for attendant care workers working with acquired brain injury (ABI) and spinal cord injury (SCI): Competency Frameworks for Attendant Care Workers. Job email alerts. Support for organisational learning and skills development is considered integral to a culture of quality service delivery and continuous improvement. Outcome - Each service user has a written agreement with the provider for the provision of service. INDIVIDUAL ATTENDANT CARE PROVIDER STANDARDS AND DUTIES Minimum Qualifications Attendant Care providers, i.e., attendants, must meet the following minimum qualifications: a. One key ingredient in meeting the standards is having competent attendant carers. Due to old age my Mother was facing some problems. accessible information to respond to diversity of need; transparent and consistently applied service commencement and leaving a service processes; information provision and active referral when a service is not available; the value of partnerships with other agencies and relevant community members to enable referral; and. The Attendant Care Worker will safely and effectively carry out personal hygiene and grooming for Service Users. I also have the right to dignity of risk and to be free from discrimination or harm. The Attendant Care Worker will safely demonstrate effective manual handling techniques. Apply decision-making and problem solving skills as required to constructively achieve identified outcomes in line with work role, Use initiative in responding to challenging situations and individuals, Take a responsible approach to professional development including maintaining own skills, knowledge and ongoing development, Being open to learning new ideas and techniques in a range of settings and sharing workplace information with others, Use appropriate personal skills in communication which meets organisational standards, Maintain confidentiality of Service Users, staff, organisations and personal information, C respect for the inherent dignity, independence of persons and individual autonomy, including the freedom to make one's own choices; full and effective participation and inclusion in society; respect for difference and acceptance of persons with disabilities as part of human diversity and humanity; respect for the evolving capacities of children with disability and respect for the right of children with disability to preserve their identities; and. The quality of the working relationships need to be such that everyone involved: Where the person is at the centre of planning and delivery of services, Sees the person as part of a social network which may include family, friends, neighbourhood & community, During rehabilitation â improvement focussed to achieve new goals This emphasises the importance of people with disability participating in decisions that affect their lives along with family, friends, carers and advocates. Competency 2 How to abbreviate Attendant Care Industry Management System Standard? The need for one agreed set of generic attendant care standards was highlighted by individual service providers experiencing difficulties in meeting the varying requirements of the range of government and other agencies involved in the funding of attendant care services. 1:2 The service, its staff and its volunteers recognise and promote individual freedom of expression. The intent of this standard is to promote ethical, respectful and safe service delivery which meets, if not exceeds, legislative requirements and achieves positive outcomes for people with disability. 6:4 The service has monitoring feedback, learning and reflection processes which support continuous improvement. Principles, standards & competencies for attendant care, Getting along and interacting with other people, Life activities like leisure, work and education and. To meet this standard, service providers are required to have clearly communicated and effective systems in place to address and resolve issues raised by individuals, families, friends, carers and advocates. Service users have the right to be treated with respect and dignity, and as such not be exposed to abuse, neglect or exploitation. A partner or relative should only provide simple services, such as assistance with feeding or drinking, Testimonials. Free, fast and easy way find a job of 1.522.000+ postings in Dubuque, IA and other big cities in USA. The Attendant Care Standard looks at every facet of the management and organisational structure, from Human Resource Management to providing information to individuals using the service, as well as the maintenance of safe working environments. Back to top. 3:4 Service planning and delivery is responsive to diversity including disability, age, gender, culture, heritage, language, faith, sexual identity, relationship status, and other relevant factors. The key is that the amount paid per hour must be reasonable. Attendant care services support an employee to carry out daily living activities and may include: grooming; bathing and toileting; dressing; eating and drinking; use and application of artificial aids and appliances; other essential personal care needs. Aboriginal flag. Objective : Seeking a Car Lot Attendant position, responsible for making certain the additional lot is maintained and organized according to sales management specifications.And making certain that the vehicle lot is properly maintained and cleaned at all times. On successful completion of the course, candidates are offered a fixed month salary with different airlines. The Quality Management principles (that should underpin the way the service provider works) are: There are six National Standards that apply to disability service providers. 4:1 Individuals, families, friends, carers and advocates are actively supported to provide feedback, make a complaint or resolve a dispute without fear of adverse consequences. 3:1 The service works together with an individual and, with consent, their family, friends, carer or advocate to identify their strengths, needs and life goals. Competency 10 They are in four parts: The Attendant Care Industry Standard defines the quality requirements that shall be attained by a service provider. Attendant care, when required, is part of achieving clients’ goals. The Attendant Care Industry Association (ACIA) was established in 2005 with seed funding from the New South Wales Motor Accidents Authority (MAA). compliance with workplace related legislation and regulation including Work Health Safety, human resource management and financial management. Access to services and supports is dependent on a range of factors, including location; an individualâs identified needs; and the resource capacity of a service. 5:4 The service develops, applies and reviews policies and practices related to eligibility criteria, priority of access and waiting lists. There’s no ‘one size fits all’ method; we assess every client’s needs with fresh eyes. Outcome â Each service user is provided with comprehensive information that clearly describes the services he or she is to receive. Fully ambulatory; c. Capable of aiding in the activities of daily living; physically capable of individualised and personalised support arrangements. What is the hourly rate for attendant care in Michigan? 5:3 The service develops, applies, reviews and communicates commencement and leaving a service processes. The National Disability Standards reflect the move towards person-centred approaches whereby people with disability are at the centre of planning and delivery. 6:2 Practice is based on evidence and minimal restrictive options and complies with legislative, regulatory and contractual requirements. This includes the dignity of risk - the right to choose to take some risks in life. 5:7 The service collaborates with other relevant organisations and community members to establish and maintain a referral network. 1:3 The service supports active decision-making and individual choice including the timely provision of information in appropriate formats to support individuals, families, friends and carers to make informed decisions and understand their rights and responsibilities. Competency 5 The Attendant Care Worker will safely and effectively assist the Service User to maintain their nutritional status. It also requires that services work together with individuals to enable their genuine participation and inclusion. Achieving individual outcomes requires collaboration between the individual and service provider to ensure active choice and decision-making. An additional principle has been added to strengthen the focus on partnerships, consistent with the National Disability Strategy. The ACIS is the national quality management systems standard that has been specifically designed by the attendant care sector, for the attendant care sector. ACIA is the national peak body that accredits community service providers operating across Australia to the industry standard. Makes it clear to everyone what the client is wanting to achieve. The Attendant Care Worker has an understanding of Service User’s needs relating to the Service Users psychological, social and mental wellbeing. Competency 11 Goals belong to the client, not to workers, clinicians or service providers.Â. A lack of consistency has been identified in the skill and capacity of attendant care workers and service providers to work in a proactive, outcome-focused manner to support people with ABI and/or SCI to achieve their independence goals. 6:5 The service has a clearly communicated organisational vision, mission and values which are consistent with contemporary practice. Full-time, temporary, and part-time jobs. The intention of person-centred approaches is to maximise, as much as reasonably possible, the capacity for people with disabilities to take control of their lives. Outcome â Each service user has an individualised service plan that describes his or her identified support needs and requirements and how identified goals will be achieved. (Refer 1.2). 4:5 The service develops a culture of continuous improvement using compliments, feedback and complaints to plan, deliver and review services for individuals and the community. Adhering to the recommendations of this standard will ensure they are certification-ready. It is applicable to any individual requiring low, moderate or high levels of support to live in their home and community and is not limited in scope to any one particular government department or funder. Attendant Care Benefit The attendant care benefit helps cover the cost of an attendant's services, should one be required, either at home or in a healthcare facility. Upon selection, eligible candidates are posted as trainee flight attendant or trainee airline attendant. The Attendant Care Worker can identify and respond effectively to Service User’s behaviours of concern (difficult or challenging behaviour). Outcome - The safety of service users and personnel is not compromised as a consequence of service delivery. The client, their family, workers and service providers all need to know what good attendant care looks like and how to get it. 4:2 Feedback mechanisms including complaints resolution, and how to access independent support, advice & representation are clearly communicated to individuals, families, friends, carers and advocates. The implementation of the Attendant Care Industry Standard requires demonstrated consideration and acceptance of the following general principles: Outcome - Service users receive services in accordance with their rights and legislation and are facilitated to take appropriate responsibility within their role in the attendant care process. The Attendant Care Worker has an understanding of the principles and application of infection control measures within the Service User’s environment. The delivery of services is aligned with the requirements/scope of the relevant funding body and contract. The service manages access, commencement and leaving a service in a transparent, fair and equal and responsive way. Makes it easier for everyone to see how well things are working: Are the goals being achieved? 6:6 The service has systems to strengthen and maintain organisational capabilities to directly support the achievement of individual goals and outcomes. 2:1 The service actively promotes a valued role for people with disability, of their own choosing. The full text of each of the six standards is below: The service promotes individual rights to freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence. The service user has the right to make decisions and take actions. Outcome - The service provider has effective and efficient governance and operational management. Additionally, service delivery that is reflective in practice and based on contemporary evidence will support the best possible outcomes for individuals. This includes support and training for staff and volunteers. Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement. Recommended skills and knowledge base for ACWs â to be established prior to undertaking training /assessment in competencies outlined in the framework. Outcome â Each service user has an individual goal-directed service plan that is evaluated in an ongoing manner to ensure it continues to contribute to the achievement of identified goals. The Attendant Care Industry Standard (ACIS) The ACIS is the national quality management systems standard that has been specifically designed by the attendant care sector, for the attendant care sector. Competency 13 Providers operating in accordance with ACIS can gain acia-endorsed certification … AA Roberts. This also includes clear explanations when a service is not available to an individual and referral to alternative service options. The Attendant Care Worker will identify the anatomy of the brain and explain the subsequent effects of a brain injury on physical, psychological and cognitive function. Competency 8 Accurately follow procedures relating to personal hygiene and personal protective equipment. 6:7 The service uses person-centred approaches including the active involvement of people with disability, families, friends, carers and advocates to review policies, practices, procedures and service provision. Services should be tailored to the individual Service Userâs requirements, and may involve: rehabilitation; maintenance of function; prevent functional deterioration; assist in the acquisition of skills to maximise independence. 2:5 The service works in partnership with other organisations and community members to support individuals to actively participate in their community. Attendant care involves providing assistance for people with disabilities to perform tasks they would normally be doing for themselves. This standard recognises that robust and timely feedback, including compliments and complaints, is a key driver for continuous improvement. Yes. Competency 3 regular reviews to identify and respond to any potential barriers to access. comprehensive systems to prevent or promptly respond to any breaches of rights. We approach every project with a customised solution aimed at improving the entire functionality of the business. (Refer 2.7). I have the right to services and supports that are effectively managed, regularly reviewed, accountable and contemporary. Outcome - Service users receive flexible, consistent and reliable support services that are responsive to their individual needs and expressed wishes. It is presumed these would be addressed in service provider ensures the delivery of services and builds with. 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