American, Delta and United Airlines had all recently issued waivers for ticketholders with flights scheduled for mainland China, Hong Kong, and South Korea amid growing concerns over the coronavirus. ©2021 FOX News Network, LLC. The host’s cancellation policy will apply as usual. Our extenuating circumstances policy is intended to protect guests and hosts from unforeseen circumstances that arise after booking. ALL RIGHTS RESERVED. If it changed by anything less than a day, you’ll get a travel credit to use within 18 months of when it was issued. American’s parameters permit a full refund in case a flight is changed by 61 minutes or more. Fare differences may apply. US confirms first coronavirus case with no link to China. Specifically, as was first noted by Scott’s Cheap Flights, it updated its schedule change policy to the strictest of all the major U.S. airlines. You can use these credits to book a … For an explanation of our Advertising Policy, visit this page. ** United Airlines Vacations change/revision fees are waived per their COVID-19 Policies. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. Legal Statement. JetBlue is waiving change and cancellation fees through Feb. 28. The winner may surprise you! Please view our advertising policy page for more information. Each has also temporarily suspended flights to China for the time being; Delta has also reduced its departures to South Korea. “While authorities have not issued any travel restrictions to the locations we fly, we want to give our customers some peace of mind that we are ready to support them should the situation change,” said JetBlue President and COO Joanna Geraghty in a media release. You've successfully subscribed to this newsletter! Rates range from 10.99% to 25.99% (for New York residents 10.99% to 24.99%). You won’t be charged a change or cancellation fee for any JetBlue flights booked through Feb. 28, 2021. FOLLOW US ON FACEBOOK FOR MORE TRAVEL ALERTS. JetBlue Airways is suspending cancellation and change fees on new bookings made through Feb. 28, 2021. * Monthly payments are based on total trip amounts displayed and assumes APR of 12.99% and loan term of 18 months. Powered and implemented by FactSet Digital Solutions. The Points Guy will not sell your email. Please view our advertising policy page for more information. Thanks to the DoT guidance, JetBlue’s now retracted its strict schedule change policy. JetBlue was one of the first U.S. airlines to waive change and cancellation fees for new bookings in light of the coronavirus pandemic. That’s great news for customers, especially for those looking to get their money back for canceled flights. View our latest valuations here. JetBlue is the latest airline to back off its policy of blocking the middle seat onboard flights during the COVID-19 pandemic. In response to COVID-19, airlines continue to adjust their cancellation and change policies for travelers across the globe. As the virus continued spreading, the airline then expanded this policy exception to existing bookings as well. Mutual Fund and ETF data provided by Refinitiv Lipper. Use the table below to check the official refund policy for coronavirus flight cancellations for your airline. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). All rights reserved. Terms apply to the offers listed on this page. JetBlue has announced a new policy designed to “give customers confidence” during the ongoing COVID-19 outbreak. New York-based JetBlue Airways is waiving cancel and change fees for all new flight bookings made between Feb. 27 and March 11 as concerns related to the coronavirus grow. By Tazi Phillips If you booked a ticket to Europe for this spring—or anywhere, really—you might be worried about whether or not it’s safe to travel, if you’re even allowed, and what your options are for rescheduling the trip later in the year. In addition to JetBlue’s new policy, the carrier confirmed it has taken measures “aligned with the recommendations of global health authorities and has activated its pandemic response team” in order to determine “any further action.”. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Southwest Airlines ® is aware that government mandates have resulted in restrictions on air travel due to the ongoing coronavirus (COVID-19) pandemic. All transient reservations (including prepaid rates) booked between March 13 – July 05, 2020 for stays on or after March 13 can be changed or cancelled without penalty up to 24 hours prior to arrival. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). United Airlines $200/$300 cancellation fee applies for cancelled bookings where the flight is not cancelled at the time of cancellation. JetBlue’s coronavirus ticket change policy is pretty straightforward: “We’re waiving change/cancel fees for customers with existing bookings made through July 31. For travel through Oct. 24, the original ticket must have been booked on or before March 10. The policy now states that your flight needs to be changed by six or more hours before being entitled to a United travel voucher. Mask Policy: ... Travelers are used to comparing extra fees, baggage allowances, legroom and even coronavirus change and cancellation policies. Starting today, the airline is suspending change and cancellation fees for all upcoming flights booked between Feb. 27 and March 11, for travel scheduled to take place before June 1. Customers who cancel will receive a "full travel credit"; those who change flights can apply the value of their ticket to a different itinerary (fare differences may still apply). In announcing the new policy, JetBlue has become the first U.S. carrier to allow for waivers on all flights between a given time period, as opposed to waivers for travel to specific airports. We have included details for the most widely used U.S. airlines, but you should always check the current policy of your airline. It updated its schedule change policy four times, before landing on the current version. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Legal Statement. United pulled a similar move a few weeks ago. {{ 'travel_news' | translate }} Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly for the most up-to-date information and guidance. How does this policy apply to reservations made before July 6, 2020? Diagnosis sparks fresh fears about global outbreak; Todd Piro reports. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. “We are committed to the health and safety of both our crewmembers and customers, and we are working directly with health and security officials as well as industry leaders for updates and best practices,” Geraghty said. Find COVID-19 updates on TPG’s coronavirus hub page and sign up for our daily newsletter for the latest news. A post shared by Zach Griff (@_zachgriff) on Mar 25, 2020 at 3:01pm PDT. JetBlue is waiving all “change and cancel fees on all fares for new bookings on both flights and JetBlue Vacations packages made by February 28, 2021,” according to its website. We may receive compensation when you click on links to those products. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Fun stories about food, relationships, the great outdoors and more. This material may not be published, broadcast, rewritten, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Change & Cancellation Policy JetBlue Airways allows travel agents to void tickets within one (1) business day of ticketing. Delta is just a bit more restrictive, with a 90-minute threshold. At the time, I called the customer-friendly move “great news.” Other airlines quickly followed suit, and now all airlines have some form of flexible waivers due to the virus. For example, 60,000 points are worth $750 toward travel. Esta extensión de aplica a boletos comprados a través de un GDS que estén en estado abierto . Reminiscing about my @thepointsguy award winning JetBlue Mint transcon… You’ll find my full review at the link in bio, and stay tuned for a comparison of how it ranks against @americanair Flagship First and @united Polaris. JetBlue Airways in a surprise move Wednesday became the first U.S. carrier to cut its change and cancellation fees for travelers concerned about the coronavirus.. (iStock). DELTA AIR LINES OFFERING WAIVERS FOR TRAVEL TO ITALY AMID CORONAVIRUS OUTBREAK. Clients have the option to revise/rebook at no charge or cancel to receive the air cost minus penalties in a refund. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Outside of one (1) business day, JetBlue will assess a change penalty fee for all voluntary changes for most advance purchase fares (see table below). Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. © 2021 THE POINTS GUY, LLC. JetBlue has announced a new policy designed to “give customers confidence” during the ongoing COVID-19 outbreak. Mutual Fund and ETF data provided by Refinitiv Lipper. See, heeded the enforcement notice of the Department of Transportation, Department of Transportation has reinforced its rule, All of the elite qualification changes you need to know about for 2021, 13 things you need to know about getting COVID-19 tested for US-bound international flights. If you’d like a refund instead, you need to wait until the voucher expires — a full year from when it’s issued. This is essentially a holding account that keeps the value of canceled flights for one year. No change or cancellation fees. This material may not be published, broadcast, rewritten, or redistributed. Fare differences may apply. As the virus continued spreading, the airline then expanded this policy exception to existing bookings as well. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This post contains references to products from one or more of our advertisers. *Bonus value is an estimated value calculated by TPG and not the card issuer. JetBlue: JetBlue has suspended all change and cancellation fees if you booked a flight between February 27, 2020 and March 5, 2020 for travel completed by June … The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact JetBlue in an easy-to-use summary, as well as a full comparison of the 9 ways to reach JetBlue, compared by speed and customer recommendations. Policy for Bookings Made On or Before 3/8/20: Apple Vacations is waiving change fees for all Exclusive Nonstop Vacation Flight (ENVF) passengers booked on or before 3/8/20 for travel through 3/14/20 through 5/31/20 (with or without Travel Protection Plus), provided they rebook to another ENVF to any destination on any date. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. JetBlue’s new policy extends to its normally non-refundable JetBlue Basic fares, as well as flights booked via JetBlue Vacations. or redistributed. Related: All the latest flight waivers and cancellations: an airline-by-airline list. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Powered and implemented by FactSet Digital Solutions. JetBlue currently does not fly to China, where the novel coronavirus has taken the most drastic toll, or to South Korea — both places currently listed under a Level 3 alert (avoid nonessential travel) by the CDC. A RED VENTURES COMPANY. The temporary policy stated that your flight needed to have been changed by at least a full day in order to qualify for a refund! Buying American miles for up to 40% off: Is it worth considering? For an explanation of our Advertising Policy, visit this page. Before April 2, if your flight time was changed by two or more hours, you’d be entitled to a full refund for your flight. Related: You are entitled to a refund for your canceled flight — even if the airline says you aren’t. I would like to subscribe to The Points Guy newsletters and special email promotions. General Information Travel restriction Customer notification: Taking care of you. Even though airlines are trying to conserve cash and limit how many refunds they distribute, the Department of Transportation has reinforced its rule that passengers are entitled to refunds for canceled or significantly disrupted flights. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. JetBlue Airlines. Whenever you cancel a JetBlue flight, the refund — if you’re eligible — is credited to your Travel Bank account. This site does not include all credit card companies or all available credit card offers. “While authorities have not issued any travel restrictions to the locations we fly, we want to give our customers some peace of mind that we are ready to support them should the situation change,” said JetBlue President and COO Joanna Geraghty in a media release. JetBlue (NASDAQ: JBLU) today announced it will suspend change and cancel fees for new flight bookings starting tomorrow, February 27, through March 11, 2020, for travel completed by June 1, 2020*. For new bookings made by 2/28/21, there are no JetBlue change or cancel fees. This site does not include all credit card companies or all available credit card offers. Well, just two days after the update, the airline has heeded the enforcement notice of the Department of Transportation and retracted its strict policy. Either $5 or 5% of the amount of each transfer, whichever is greater. Once again, you’ll be able to get a refund if your flight time is changed by two or more hours. American and Delta, on the other hand, are much more lenient than United. JetBlue was one of the first U.S. airlines to waive change and cancellation fees for new bookings in light of the coronavirus pandemic. JetBlue Airways Corp. JBLU, -0.88% said late Wednesday it will halt change and cancel fees for new flight bookings starting Thursday through March 11 for travel completed by June 1. . Quotes displayed in real-time or delayed by at least 15 minutes. “Given our mission is to inspire humanity, we felt this suspension was an important way to live up to our crewmember and customer expectations during this uncertain time. At the time, I called the customer-friendly move “great news.” All rights reserved. JetBlue will waive change and cancel fees for travelers who bought tickets from March 10 through April 30. Dado el impacto sin precedentes del COVID-19, JetBlue tiene el agrado de ofrecer mayor flexibilidad con una ventana de viaje extendida para boletos elegibles comprados hasta el 6/1/2020. Quotes displayed in real-time or delayed by at least 15 minutes. Then on Thursday, JetBlue made one of the most customer-unfriendly moves we’ve seen since the outbreak of the virus. Market data provided by Factset. # coronavirus; Share Safety From the Ground Up on Facebook, link opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue; Share Safety From the Ground Up on Twitter, link opens in a new window operated by external parties and may not conform to the same accessibility policies as JetBlue Cancellation refund policies are continually changing. Market data provided by Factset. 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